Terms of Service – SRC ATHLETICS

Effective Date: November 1, 2026

Welcome to the official e-commerce platform of SRC ATHLETICS S.A. DE C.V., a Mexico-based outdoor lifestyle brand rooted in Heroica Puebla de Zaragoza, dedicated to designing and delivering reliable, accessible gear for all people who find joy in exploring nature, from casual weekend hikers to seasoned campers and everyday outdoor enthusiasts. These Terms of Service constitute a legally binding agreement between you, the platform user and shopper, and SRC ATHLETICS S.A. DE C.V. governing all your access to and use of our official website www.srcathletics.com, all associated services, product offerings, content, and interactive features we make available to visitors. By browsing our site, creating a user account, placing an order for any of our products including collapsible buckets, collapsible cups, carabiners, or any other outdoor gear listed on our store, you acknowledge that you have read, fully understood, and agreed to be bound by every provision outlined in these Terms of Service, in addition to our separate published Privacy Policy, Refund and Returns Policy, and Shipping Policy that are linked on our website footer. If you do not unconditionally agree to all the terms laid out below, you are not authorized to access or use our platform and must exit www.srcathletics.com immediately.

1. Platform Eligibility and User Account Obligations

To create a user account on our platform and complete checkout to make purchases, you must be at least 18 years of age, or the age of majority in the jurisdiction where you reside, and hold full legal capacity to enter into binding purchase agreements. If you are under the age of 18, you may only use our platform under the direct supervision and explicit approval of a parent or legal guardian who agrees to take full legal responsibility for all your platform activities, including any orders you place on the site.

When you register for a SRC ATHLETICS user account, you agree to provide accurate, complete, up-to-date, and non-misleading information for all required profile fields, including your full legal name, valid active email address, working contact telephone number, and correct shipping and billing address. You are solely responsible for updating your account details promptly if any of this information changes, to ensure we can deliver your purchased goods without delays and reach you with critical order and service notifications. You are fully responsible for safeguarding the confidentiality of your account login credentials, including your unique username and account password, and you accept full, unreserved liability for all activities, transactions, and actions that occur under your registered user account. You must immediately notify our official support team via the contact channels listed in these terms if you detect any unauthorized access to your account, credential leak, or suspicious activity on your profile that you did not initiate. SRC ATHLETICS will not be held liable for any loss or damage arising from your failure to maintain proper account security, and we reserve the full right to suspend, restrict, or permanently terminate your user account at any time without prior notice if we detect fraudulent activity, identity misrepresentation, or actions that violate any provision of these Terms of Service.

2. Intellectual Property Rights

All content, materials, and assets published on www.srcathletics.com are the exclusive intellectual property of SRC ATHLETICS S.A. DE C.V., and are protected under Mexican federal copyright law, international trademark regulations, and other global intellectual property conventions. This includes but is not limited to all original text content, product descriptions, high-resolution product photography, graphic design assets, brand logos, site layout designs, custom software code running on our e-commerce platform, promotional video content, copy for our limited-time 30% off campaign materials, the SRC ATHLETICS brand name, and all associated trademarks, service marks, and trade names used across our site.

You are granted a limited, non-exclusive, non-transferable, revocable personal license to access, browse, and make personal use of our website for the sole purpose of shopping for our outdoor gear products. You are strictly prohibited from reproducing, duplicating, distributing, modifying, publicly displaying, republishing, uploading, posting, transmitting, or exploiting any of our platform content for any commercial, non-personal purpose without first obtaining explicit written prior approval from an authorized representative of SRC ATHLETICS. You may not scrape our website content via automated bots or web crawlers for the purpose of price comparison, competitor market analysis, or unauthorized resale listing of our products on third-party platforms. Any unauthorized use of our intellectual property constitutes a material breach of these Terms of Service, and we reserve the right to pursue all available legal remedies to protect our intellectual property rights, including claims for financial damages and court-issued injunctions against infringing parties.

3. Product Information, Pricing and Promotion Accuracy

We make every reasonable effort to ensure that all product descriptions, specifications, images, and pricing information displayed on www.srcathletics.com are as accurate and complete as possible. However, minor human errors or technical glitches may occasionally occur that result in incorrectly listed product details, misprinted pricing, or inaccurate stock statuses, and we do not warrant that all information on the platform is 100% free of such unintentional errors. All our outdoor gear products, including our full line of collapsible buckets, collapsible cups, and carabiners, are designed for standard recreational outdoor use, and we explicitly state that no item listed on our site is certified for industrial rock climbing, professional mountain rescue operations, or other high-risk extreme activities that require specialized industrial-grade safety gear, unless a product page explicitly marks such certification in its official description.

All listed product prices on our website are denominated in Euros unless explicitly marked otherwise, and do not include applicable local sales taxes, import duties for cross-border orders, or calculated shipping fees, which will be clearly displayed as separate line items during the final checkout process before you confirm and submit your payment. Our limited time 30% OFF promotion that is advertised on our site homepage applies only to the pre-tax product price of qualifying items, and does not apply to shipping charges, custom duty fees, or items marked as excluded from promotions on their respective product pages. If a product is mistakenly listed at an incorrectly low price that is significantly below the fair market value of the item due to a technical platform error, we reserve the right to cancel your fully or partially paid order for that item, notify you of the pricing error, and issue a full 100% refund back to your original payment method. We will never charge your payment card without your explicit confirmation of the corrected accurate price for such error-affected items. We also reserve the right to modify, update, or discontinue any product listing, adjust pricing, or end promotional campaigns at any time at our sole discretion, without prior public notice to users.

4. Order Acceptance and Transaction Processing

When you submit an order and successfully complete payment on our platform, this constitutes an offer to purchase the selected products from SRC ATHLETICS, but does not automatically create a binding purchase contract between us. We reserve the full right to decline or cancel any submitted order for any lawful reason, at our sole discretion. Situations that may result in us rejecting an order include but are not limited to: the requested product is listed as out of stock due to real-time inventory miscalculation, your order details show signs of fraudulent payment activity, your shipping address is located in a region where we are temporarily unable to provide delivery service due to logistics restrictions, or we identify that you have violated any prior provision of these Terms of Service. After you complete payment for your order, you will receive an automated order confirmation email from our system to acknowledge that we have received your order submission. Formal acceptance of your order and formation of the binding purchase contract between you and SRC ATHLETICS only takes effect when our warehouse team verifies your payment, passes the pre-shipment quality check for your ordered items, and dispatches the package to our logistics partner, at which point we will send you a formal shipment notification email.

You confirm that all payment information you provide during the checkout process is valid, accurate, and that you are the authorized user of the payment card, digital wallet, or other payment method you use to complete the transaction. All payment processing on our platform is handled via PCI DSS certified third-party payment processors, and we do not store full sensitive payment data such as complete credit card numbers on our internal servers, in line with the data protection rules outlined in our published Privacy Policy.

5. Prohibited User Activities

You explicitly agree that you will not engage in any of the following prohibited activities when accessing, browsing, or using our www.srcathletics.com platform:

Any action that violates applicable local, national, or international laws, regulations, or court orders in your jurisdiction of residence, or in the territory of Mexico.
Unauthorized access to our platform servers, user accounts of other customers, or any non-public, restricted data and systems connected to our e-commerce infrastructure, via hacking, password cracking, or any other malicious means.
Uploading, transmitting, or distributing any malicious software, viruses, worms, trojan horses, or other harmful code that is designed to disrupt, damage, or compromise the normal function of our website, backend systems, or user devices.
Using our platform for commercial resale activities without obtaining our formal written wholesale partnership authorization, including purchasing large volumes of our products for the sole purpose of reselling them on third-party marketplaces at marked up prices without our approval.
Harassing, abusing, threatening, or harming other platform users, our customer support team members, or company employees, or posting any defamatory, libelous, obscene, or illegal user-generated content on our public website comment sections or review areas.
Impersonating any natural person, legal entity, SRC ATHLETICS staff member, or misstating your affiliation with any individual or organization to gain unauthorized access, preferential service, or unadvertised discounts that you are not eligible for.
Interfering with the normal operation of our website, including launching denial-of-service attacks, overloading our platform infrastructure, or using automated scripts to submit mass orders that disrupt the regular checkout flow for other customers.

Any confirmed violation of these prohibited activity rules will result in immediate temporary or permanent suspension of your user account, cancellation of all pending unpaid or unshipped orders, and we reserve the right to report your unlawful activities to the competent local law enforcement authorities where applicable.

6. Third Party Links and Services

Our www.srcathletics.com website may occasionally contain embedded hyperlinks to external third-party websites and services that are not owned, operated, or controlled by SRC ATHLETICS S.A. DE C.V., including links to our payment processing partners, logistics tracking portals, social media profile pages, or outdoor community partner platforms. We do not exercise any control over the content, privacy policies, or service terms of these third-party websites, and we accept no liability or responsibility for the content, accuracy, data protection practices, or service performance of any external linked sites. You acknowledge and agree that your access and use of these third-party services is entirely at your own risk, and you are responsible for reviewing and agreeing to the separate terms of service and privacy policies of those external platforms before you provide any of your personal information or complete any transactions with them. The inclusion of any external link on our website does not constitute an official endorsement, approval, or recommendation of that third party, their products, or their services by SRC ATHLETICS.

7. Limited Warranties and Liability Limitations

SRC ATHLETICS warrants that all physical outdoor gear products you purchase from our official platform will be free of manufacturing defects in materials and workmanship for a period of 12 months from the original date of delivery to you. If any product within this warranty window is proven to have inherent manufacturing defects that prevent normal intended use, we will provide a free product replacement in line with the rules outlined in our Refund and Returns Policy. This limited warranty does not cover damage caused by normal wear and tear, improper misuse of the product, accidental drops, exposure to extreme temperatures, chemical corrosion, modifications made by the user, or use of the product for activities that exceed the product’s explicitly listed design specifications on its official product page.

Our website is provided to you on an “as is” and “as available” basis. We do not make any explicit or implied warranties that the platform will operate uninterrupted, be 100% error free, or that all platform technical issues will be resolved immediately. To the fullest extent permitted by applicable Mexican law, SRC ATHLETICS S.A. DE C.V. excludes all other warranties, including implied warranties of merchantability and fitness for a particular purpose, that are not explicitly stated in these Terms of Service. Under no circumstances will SRC ATHLETICS, our directors, employees, or affiliated partners be held liable for any indirect, incidental, consequential, punitive, or special damages arising out of your use of our platform or purchased products, including but not limited to lost profits, lost travel planning costs, or personal injuries resulting from improper use of our gear, except in cases where such damages are caused directly by our proven gross negligence or intentional willful misconduct. The total maximum aggregate liability of SRC ATHLETICS for any and all claims related to your use of our platform will never exceed the total monetary amount you paid to us for the specific order that gives rise to the claim.

8. Modifications to Terms and Governing Law

We reserve the right to update, revise, or modify the provisions of these Terms of Service at any time at our sole discretion. When we make material changes to these terms, we will post the revised version on our website with an updated effective date clearly marked, and send a notification to all registered user email addresses to inform them of the upcoming changes. Your continued access and use of www.srcathletics.com after the revised terms take effect will constitute your full acceptance of all modified provisions.

These Terms of Service are governed by and construed in full accordance with the laws of the United Mexican States, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or related to these Terms of Service, your use of our website, or your purchased orders from our platform will be submitted to the exclusive jurisdiction of the competent courts located in Heroica Puebla de Zaragoza, Puebla, Mexico.

9. Contact Information

If you have any questions, concerns, or formal inquiries related to any clause outlined in these Terms of Service, you may reach our official support team via the following verified contact channels:

Company Full Legal Name: SRC ATHLETICS S.A. DE C.V.
Registered Physical Address: Blvd. Atlixcáyotl 1810, Local 6, Oficina D-1, 72453 Heroica Puebla de Zaragoza, Puebla, México
Official Contact Email: [email protected]
Customer Service Telephone: +52 222 2225 1869

We will respond to all formal inquiries related to these Terms of Service within 3 business days, to ensure all our users have full clarity on their rights and obligations as part of the SRC ATHLETICS outdoor community.